We support setups on all popular mail clients for Apple and Windows computers. Remote sessions are billable at our standard Remote Support rates.Ĭall us on 02-8502-8954 to schedule a booking with one of our technicians. We can help you with your Bigpond email connectivity problems no matter where in Australia you are.Ī typical email setup job only takes 15 minutes and can be done over the internet. TechSolvers are an independent IT Support company. Still having problems accessing your Bigpond emails? If you still cant login, try visiting the Bigpond Email support page to recover your username or reset your password. You should use your Bigpond email address as your username. Try typing it into Notepad, check it visually and copy/paste it into your browser to authenticate. Make sure you are definitely using the right password. If you’re unable to login, it’s highly you might have one of the following problems. If you’ve used the above settings and your email still doesn’t work, try logging into the Bigpond webmail client. This often needs to be done in two places – once for incoming email (either POP or IMAP) and once for outgoing email (SMTP). Make sure you have populated your email address as your username, as well as your email password. Make sure you have set your email client to authenticate your SMTP session. We recommend POP if you only use one device to access your Bigpond hosted emails. We recommend IMAP over POP if you are using many devices to access your Bigpond emails. Do not switch between the two unless you know what you are doing. You may lose emails if you switch from POP to IMAP or vice versa.
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